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How satakig Handles Your Personal Data

At satakig, we take the privacy of your account information seriously — this page explains exactly what data we collect, why we collect it, and how you can…

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satakig How satakig Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to exercise your data rights — whether that means accessing your records, correcting details, or requesting deletion — our privacy team is reachable through the channels below.

Email Privacy Team Send your data access or correction request to our dedicated privacy inbox at satakig.com. Include your registered email address so we can locate your account records without delay.
Live Chat Support Open the live chat widget on satakig.com and select the Privacy topic from the dropdown. Our agents can escalate your request to the data team and give you a reference number on the spot.
Account Settings Portal Log in to your account and navigate to Settings — Privacy. From there you can download a summary of your stored data or submit a deletion request directly without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply specific, measurable controls at every stage of data handling — from the moment you enter your name during account creation through to the point a withdrawal clears to your UPI…

Encrypted Storage

All personal data stored on satakig servers is encrypted at rest using AES-256. Access is restricted to authorised personnel only, and access logs are audited on a rolling 30-day cycle to catch any anomalies early.

Cookie Transparency

We use functional cookies to keep your session active and analytics cookies to understand which pages you visit most. You can adjust cookie preferences from the banner that appears on your first visit to satakig.com.

Account Security Controls

Two-factor authentication is available on all accounts. When you log in from a new device, we send a one-time code to your registered mobile number before granting access, reducing the risk of unauthorised entry.

Data Retention Schedule

Active account data is held for the duration of your account. If you close your account, we retain the minimum records required under applicable Indian regulations, then delete remaining personal data within 90 days.

Third-Party Sharing Limits

We share data with payment processors like UPI and Paytm gateways only to complete transactions. No marketing companies, data brokers, or unrelated third parties receive your personal information from us.

Your Right to Correct Data

You can request a correction to any inaccurate record — name, address, contact number — by writing to our privacy team. We action corrections within five business days and send you a confirmation once the update is live.

Common Questions About Your Data on satakig

The questions below cover the data and privacy topics our account holders ask about most often. If your question is not here, our support team can escalate it directly to the privacy team via live chat or email.

We collect your name, email address, mobile number and date of birth at registration. During transactions, we also record payment method identifiers — such as your UPI VPA or Paytm reference — solely to process deposits and withdrawals correctly.

We share data only with payment processors needed to complete your UPI, Paytm or PhonePe transactions. We do not sell, rent or trade your personal information with marketing companies or unrelated third parties under any circumstances.

After account closure, we retain the minimum records required under applicable Indian law, then delete remaining personal data within 90 days. You will receive a confirmation email once the deletion process is complete.

Yes. Log in, go to Settings — Privacy, and select Download My Data. Alternatively, email our privacy team with your registered address. We deliver a structured data file within five business days of verifying your identity.

Contact our privacy team by email or live chat, state which field is incorrect, and provide the accurate detail. Corrections are processed within five business days and a confirmation is sent to your registered email address once done.

We use functional cookies for session continuity and analytics cookies to understand page usage. You can accept or decline non-essential cookies from the consent banner on your first visit, or update preferences later under Settings — Privacy.

Payment data passed during UPI or PhonePe transactions is encrypted in transit via TLS 1.3. We store only the reference identifier needed for reconciliation — we never store your full bank account number or UPI PIN on our servers.